FAQs

 

Terms & Conditions

  • Purchases

    All class passes are non-refundable and non-transferable. Passes and memberships may not be shared. Studio store purchases in original, unused condition are refundable to your BYDC account.

  • Schedule changes

    The schedule is subject to change without prior notice. Please check the online schedule for the most up-to-date schedule and ensure you have enabled email notifications.

  • Belongings

    BYDC is not responsible for the safekeeping of your personal belongings. We recommend you keep your valuables inside the studios in the storage space provided.

  • Late arrivals

    If you do not arrive before the scheduled starting time for a full class for which you have a reservation, your space may be given to someone on the waitlist. In such a case we are unable to refund your reservation. We allow a 10 minute late grace period for class entry as long as it is not full.

  • Waitlist

    Booking online gives you the ability to add yourself to the waitlist for a fully reserved class. If a spot becomes available, you are automatically registered and charged. You will be notified via email.

    BYDC allocates a certain number of spots for walk-in students, but there is no guarantee a spot will be available.

  • Injury

    It is the responsibility of the student to notify teachers of any previous injury, illness, or conditions that may impact their practice.

  • Class cancellation

    Please cancel your class 1 hour prior to the start time of a reserved class, otherwise you will be fully charged for the class. You may cancel your reservation using our online system, or by calling 301-646-9499. If we don’t answer the phone, leave a message with your name and class time.

  • Workshop cancellation

    A workshop fee can be fully credited to your BYDC account if canceled at least 24 hours before the start time. After this time, you will be charged for the workshop.

  • Appointment cancellation

    Please cancel an individual appointment (for massage, private instruction, etc.) at least 2 hours prior to the scheduled time by calling 301-646-9499. After that time, you may be charged for the missed appointment.

  • New student pass

    Valid for new students to BYDC only. New students are defined as individuals who have never previously attended classes at BYDC, with the exception of 1 free intro class. One purchase per student. Two weeks is defined as 14 calendar days from time of payment, unless a client has specified otherwise at time of purchase.

  • Annual membership

    Auto renewal is required with either direct deposit or credit card. After 12 months your membership will be automatically renewed and charges will continue unless you cancel your membership. Memberships are non-transferable and non-refundable.

  • Membership cancellation

    Cancellation fee of $170 or 3 months notice required to terminate annual membership before 12 months are up. To cancel, written notice is required (cancellations are not accepted over the phone or by voice message). Please send an email to info@bhaktiyogadc.com.

    There is no cancellation fee after 12 months of use. There may be new membership fees applied. You will be notified of any changes.

    You can pause your membership at any time due to injury or sickness, but we reserve the right to approve a hold in any other situation. Please email info@bhaktiyogadc.com with your request.